Marie Davis review about company Christian Plumbing & Tile, Inc.

This is in response to Mr.Timothy Pratt's review. He initially called me on a Sunday morning inquiring if I could come out to "look" at his plumbing problem. I explained that I could neither give a phone estimate, nor on site estimate as I would be unable to determine how much pipe needed to be replaced with old galvanized pipe without jack hammering up the slab to determine if only one foot needed replacing or 20 feet plus needed replacing. I always advise as to double-time cost on Sunday and asked if he could wait until the following day. He responded that he would call around and see if someone else could take care of this and our phone call ended amicably. About an hour later he called me again and again asked if I could just come out and "just look at it." I again explained I could not determine anything without jack hammering up the slab. He kept insisting that I come out to "just look at it". This second call did not end up in an amicable manner as I felt I had repeatedly explained that I simply could not look and determine cost without jack hammering, etc. I have been in business over 30 years and have seen many projects like this become extremely involved and need special fittings and parts that are not available at such places as Lowes or a hardware store and specialty plumbing stores are not open on Sunday. Doug Davis, Owner Christian Plumbing and Tile, Inc.