
- Country: USA
- State: California
- City: San Jose
- Address: 1915 O'Toole Way, San Jose, CA 95131, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
The plumber Gustavo Escamilla is very nice, professional, hard working, personable, and good with communicating about the homeowners plumbing issue. I rate him 5 star. My review is slightly less than 5 star overall because I believe that I was being up-sold to do work on my old house plumbing by them looking for issues under the house as well as scare tactics about what could happen when the road if I don't take care of an issue now. I had to be in my toes to ask questions to help me prioritize what was truly urgent.
After making my initial call, the service was promptly scheduled for same morning. The team members were stuck in traffic and I received an update immediately from dispatch so I was not left wondering where they were. When they came they were super friendly and made me feel comfortable with the plumbing assessment. Highly recommended as a great plumbing repair company.
Thanks Dan for sending Victor and Victoria! They and their crew provided excellent service! It was a big job but they were always on top of things keeping us informed at every step They treated us as if we were their only clients! They went “ above and beyond”, checking and rechecking to be sure everything was completed to their high standards Victor, the lead, is extremely competent, thorough, and great to work with He’s a great teacher and mentor for the apprentices Victoria is also excellent, knowledgeable and a great communicator Thanks to all
Shane was outstanding. He saw the project through from the beginning to the end. He was very helpful with keeping me updated on the progress. I trust that work that was completed is above standard. Outstanding.
When I called Mike Counsil they were thorough from the start. They sent someone out same day to fix my "clogged" drain that ended up as a clogged main line issue. SHANE was excellent and explained every detail he uncovered, looked for options to solve it and then set off to try the fix. All while explaining the costs so I knew what to expect. SHANE went about his work in an extremely calm manner, so much so that he calmed me down (and my dogs liked him :) Thanks SHANE.