
- Country: USA
- State: California
- City: San Jose
- Address: 3626 Eastridge Dr, San Jose, CA 95148, USA
- Store
- Monday: 8:00 – 10:00 PM
- Tuesday: 8:00 – 10:00 PM
- Wednesday: 8:00 – 10:00 PM
- Thursday: 8:00 – 10:00 PM
- Friday: 8:00 – 10:00 PM
- Saturday: 8:00 – 10:00 PM
- Sunday: 8:00 – 10:00 PM
Ray and his son came out for a service appointment to give me some suggestion(s) on repairing/replacing my exhaust fan. He promised to have recommendations for my situation on 5 different occasions. Each time he did not call when promised. When I called after the deadline passed, I was told I was being 'too pushy'. Not sure how I was being pushy since each time we spoke he was the one committing to a date and time. He provides install services for Universal Electric, Meyer, Home Depot and many of the other appliance shops in the area. I don't usually post negative reviews, but this contractor is completely dishonest and useless in his follow through. DO NOT RECOMMEND! STAY AWAY from this contractor.
BEWARE - Ray installed a wall oven, but left with one of the optional pieces in the oven kit (the stainless steel trim). I called him when I noticed it was missing and he promised to return it Monday. Monday came and went and when I contacted him again he said next Monday - again did not return the trim so he said Wednesday which he also missed. Then he told me he had a death in his family so I asked him to mail it back to me - never received it. Over a month later still not returned so, I had to let him know I will be filing a police report for stolen property. If that wasn't enough, he also did a minimal job of installing the wall oven and charged me more than the price he quoted over the phone. Probably best to find another company.