- Country: Canada
- State: British Columbia
- City: Maple Ridge
- Address: 20285 Stewart Crescent Unit #307, Maple Ridge, BC V2X 6C3, Canada
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Super punctual and friendly. Igor arrived on time and took care of things quickly. Excellent service and very tidy. I will keep these guys on my speed dial if I need service in the future.
Called RR mid afternoon and was fortunate to have Kim at our house an hour or so later. Kim worked hard and was very apologetic that it needed a return visit the next day. She was back at 8.30 am and again worked hard to move the blockage. I was so impressed with her work ethic and determination to fix the problem - she genuinely was upset she couldn't resolve the issue on the initial visit and apologized profusely for the inconvenience. It was perfectly fine with me as I had full confidence that it would be fixed the next morning which it was. I am impressed with how much care she showed for her customers and her hard work . Thanks Kim !
I had a problem with a bathtub shower faucet that was running constantly. The butterfly handle for the hot water shut-off line was also missing, which was another issue. James came out today and he had excellent knowledge of the issue, and was able to find the missing handle within seconds that had fallen behind the drywall. He was able to replace the broken cartridge in the faucet without having to replace the entire shower valve. He was also pleasant and funny, and my tenants and I enjoyed his friendly service. Thanks!
We called Roto-Rooter to fix the constant water running problem in the tank behind the toilet. They took the information on the phone and told me someone will come in the morning to fix it. When Brian came the next day he had brought the necessary parts with him to replace it. He finished the job in a timely matter. He also told us that our water pressure is low, and asked if we would like him to look into it. We are very happy with a quality job he did and with his good professional manners. We will not hesitate to call him again in the future if there is a plumbing issue in our house.
Had Igor come by yesterday to fix our plugged toilet and he did a really great job. It ended up being a bigger task than originally though but he was quick, professional and he had a great attitude. He also didn’t mind that I had my puppy out. I would definitely recommend him and this company for your plumbing needs.
