Brandy Guy review about company J & M Rooter

My mother whom lives in Muskogee called out Jeff from J & M to fix a leak in her home. He assured her it was fixed and she paid him, but 2 weeks later still leaking she calls and calls for a week with no return call. Finally gets a call that he has a big job and will not be able to come out. She calls Carl from Carl Spencer plumbing and he crawls under the house and said the leak was obvious and the small tubing from toilet to valve he replaced did nothing. It was coming from the actual valve and under house to water heater and was SPRAYING water out, no way to miss it, but it would take some work to get under there and fix it and obvious JEFF did not want to do this knowing my mother is too old to go under house to see this! She was taken for about $150 and no help. She does not have money to repay a plumber to do the job correctly. If you didn't want to do the job in the first place then save her time and money! Carl did a great job by the way! DO NOT TRUST