stoebner25 review about company First Quality Environmental

First quality did a septic tank installation for me. I gave the owner a deposit to start the job. I was told that the job would start right away. The next week no one from the company had contacted me so I called the owner. He said the other job they were working on was delayed. They would start the next week. The next week it rained as a result, understandably it was postpone again. This meant a two week delay. When the project finally started during the digging a sprinkler line was broken. I was called and asked if I wanted them to repair it? I asked for a quote and was quoted a price of $245. When to job was completed I asked if the every thing was good. I was told it was. I decided to check the sprinkler system and found out that there were multiple leaks, two of which were the repairs that they had done. I was very concerned. When I got the final bill there was the first repair quote that I had agreed to and an additional charge, higher than the first repair. When I asked about the additional charge I was told that it was for additional repairs. I was not quoted or told of any additional charges. When I checked the sprinklers again I found that it was still not repaired correctly, the third repair. Finally the sprinklers were repaired, four weeks after the stated completion time. When I received to final bill there was an additional charge again, with no prior quote or notification. Total charges for repairs that were caused by this company was $961 when I was quoted $245. I recommend when dealing with this company to make sure everything is crystal clear because there may be charges that were not quoted prior to your final bill.