Delkatrice Kemp review about company Home Services at The Home Depot

If half of a star was available I would leave that! Horrible customer service and worst experience ever. I purchased an install and never received a call from the installer nor home depot once I called to complain. I was told that they would call back, but never received anything. I called them and explained my situation to a lady that I needed to speak with a manager. She pulled my install account up and place me on hold for 25 minutes until she decided to pick the phone up say hello then hang up. I have never dealt with anything like this!