Billie Keller review about company Home Services at The Home Depot

**Window Installation/Delivery* 9/23/2016 purchased new windows from Chris Rogers installation Manager. Still not completed as of today 2/11/2017. I ordered 10 new windows to be installed 2 of them to be for BATHROOMS and were to be obscure. A 2nd person came to my house to measure and check the order and i reminded him of the bathroom windows and yes that was on the order. The installers came and they were done and i look in the bathroom and the windows are CLEAR.. i show them the order and they say they have to reorder and the front slider window was broken and would not open and that needed reordered. Months go by and I call and ask where the windows are and i am told they ordered all obsure windows wrong and its back ordered and i will be contacted. Remind you i was told I HAD TO PAY IN FULL AS THIS IS JUST GENERAL WORK ITEMS.... AND I PAID CASH. Finally the windows (3, (2) bathroom and the front main slider) the man shows up to install and finish out the windows as that was never done, ONLY 1 bathroom window fits, the front slider still not correct and the other bathroom window does not fit and he leaves and does not finish out the other windows, tells me it will probably take months for the order. I chase them down again and find out that this installer came back and said the job was done and they closed out my project. Here we are Almost the middle of February and they send this installer back again with a window that dont fit and i still got a clear window in my bathroom.. I did get the front window fixed as they finally figured out they installed a broken window. But how long does it take to get this correct and why do i have to keep chasing these people. I have to take time off of work and interrupt my day and i am taking my free time and work time to do this just so i can get this project done. They should not have been allowed to collect the remaining balance until all these items were corrected. Did they think because i am a single women i would not get upset about this or just let it go. I paid a lot of money and i thought i could trust a reputable company but i guess i should have went with another so i could have had this done correctly and efficiently and i would not have lot time from work chasing people around to do what is correct and right.