Michael G review about company A & B Plumbing, Heating & A/C, Inc.

If I could leave less than a star I would. This company is the most unprofessional and incompetent company I have ever had the experience of dealing with. They installed a tankless hot water heater/furnace for my father in law and he has had nothing but problems with it for the last 3 years and they have done nothing to fix it. They sent out people to look at the system and in reality they were just sending out newbies with no training or experience and essentially charged my father in law to train them and still nothing was accomplished. They even had the nerve to continue invoicing him for sending out the technicians as they tried to troubleshoot the problem. They also installed a redundant pump in the system, which was verified by the manufacturer, because either they didn't know what they were doing or just wanted to charge him more money. In the winter the furnace shuts down almost weekly and after countless technicians and representatives from A&B and the manufacturer, it still doesn't work properly. My father in law has no way out of this situation now as A&B has completely washed their hands of the problem. I would stay away from this company if you are ever looking for contractors for this type of work.