
- Country: USA
- State: Colorado
- City: Denver
- Address: 4880 Ironton St, Denver, CO 80239, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Billy from ASAP was out same day. He fixed our issue within a 1/2 hour. Friendly & Knowledgeable
Billy W was at our office in no time flat, maybe an hour. I had a faucet that would not turn off, and was afraid we would flood, I couldn't even turn it off under the sink. He came out quick, was courteous, fast and friendly. I would certainly recommend these guys!
A month ago when I noticed some dripping in my kitchen from the upstairs bath, I called ASAP, they came over and said, no big deal, just recaulk the faucet. Wow! Thanks! I recaulked feeling great. But the leak came back So these guys arrive to my house again, which has a leaking pipe coming from the upstairs shower. The guy looks up into the hole I've opened up in the kitchen ceiling, says, "sorry can't help you. that's polybutylene and it's a Colorado Class Action". I'm like OK what does that mean. He responds, "I told you all I can tell you. Sorry". I asked for some advice (mind you, the water is dripping into a bucket in my kitchen. He responded that I'll just have to have get the plumbing replaced throughout the entire house. He also suggested I search Google for a DIY video. And then... he just... leaves!!! Within minutes of him leaving, the leak becomes worse, starts to spray. I'm new in this house, no plumbing experience, so I call him back, desperate, "Hey could you at least help me get the water turned off? I don't know how to do it!". Imagine me standing there, water spraying into my kitchen from the ceiling. "No, sorry can't do that. Look for a valve on the front of the house". So these guys won't even help someone who's desperate and all I asked for at this point was help turning off my water! I finally called Plumbline, who made an emergency trip to my house and was here within minutes. Talking to the plumber, he started laughing at my story and couldn't believe how that guy from ASAP left me hanging! Then I told him that ASAP couldn't fix my polybutylene leak and the Plumbline guy practically fell over in disbelief. Plumbline fixed my leak in about 30 minutes, replaced the leaking polybutylene with some way better stuff. So I'll just say, don't even bother calling these guys unless you want to feel like you're totally bothering them. Call Plumbline.
Thank you Bill for an exceptional service!!!
I've called ASAP a few times and they've always been extremely quick to respond. They are reasonably priced, have excellent service and I've never had any issues after they've left. They are definitely my go to for all plumbing needs.