Burroughs Plumbing & Heating

There is a reason that you never booked or completed any work for me, it's because you are completely incompetent and do nothing but waste customer's time. I suggest anyone thinking about using this company take a look at their responses to their customer's complaints. They offer nothing but excuses because their customers service and quality of work is awful.

I had Tony to my place first thing this morning and I was just so pleased with him. Very knowledgeable and friendly.. he went above and beyond by checking out the AC unit that is on top of the furnace and moving a wire around so it works better come summer time..not to mention he was to my place within 45 min of my SOS call for help! :) Thank you so much for making a bad experience of waking up to no heat not so awful. I will be sure to tell friends about your company.

Waited 3 weeks for a quote on a job called and was told they had sent it. Then sent a email stating they did not want the Job Huge waste of my time. I would look for another company that will not waste your time

Response time was great, know it was a small job to install bathtub but am now having rework done as it was done incorrectly the attachment to the tub was not installed or glued and I have had backup causing all sorts of issues with sewage coming back into tub. Would never recommend for residential work. There had been issues when the work was completed that I had over looked they were the mess left behind my washer and dryer being moved and put back into place without reconnecting them boot prints on both washer and dryer, garbage from fittings left on floor and I needed to clean out the tub from garbage that was left in it.

frozen well.. quick response on a very, very cold Saturday. Great price, and even came the next day with special heaters to keep well warm! Will DEFINITELY recommend and use again!