Nelco Inc

My service from Lyanne was well above the maximum 5 star rating. I went early this morning to look for a part for my shower faucet which was leaking. The manufacturer had sent me a part, but I was not sure it was the proper piece. I went to the service counter, and they told me I would have to see the woman in the showroom who handles faucets. The showroom was only supposed to open 30 minutes later, but Lyanne soon arrived an told me I did not have to wait I could come in right away. What a pleasure. Friendly and very knowledgeable, the checked my faucet and parts in catalogues and the internet. She informed me that even though the leak was from the right side, that was the temperature control and it was actually the part on the left to be replaced. She also gave me information about replacing the faucet if the leak still persisted. What an asset to the company : I hope her employer appreciates her!!!!

Great Staff. Excellent Service. Friendly and Helpful. Have helped me solve challenging plumbing problems.

I'm a red seal journeyman plumber from Edmonton visiting in-laws. We needed a good kitchen tap and parts to modify a poorly designed kitchen sink drain. Marie-Claire was very friendly and helpful to identify the tap suited for my in-laws. Steve was very effective in gathering and putting together my parts order. I'm very thankful that I don't need to look elsewhere in this city. Good knowledgeable service is always hard to come by :)

The people in the showroom are always helpful and I appreciate their knowledge and experience, something you can't find in a big box store. The parts counter people are also very efficient serving tradespeople promptly.

Excellent staff, spent a lot of time reviewing my job with me. Fairly priced as well. Would do business with them again.