- Country: USA
- State: Washington
- City: Chehalis
- Address: 1701 NW Louisiana Ave, Chehalis, WA 98532, USA
- Store
- Monday: 6:00 AM – 10:00 PM
- Tuesday: 6:00 AM – 10:00 PM
- Wednesday: 6:00 AM – 10:00 PM
- Thursday: 6:00 AM – 10:00 PM
- Friday: 6:00 AM – 10:00 PM
- Saturday: 6:00 AM – 10:00 PM
- Sunday: 7:00 AM – 8:00 PM
Very helpful staff on the telephone referred three "vetted" contractors. Only one made contact. He promised twice to provide an estimate and never returned my call or did the site visit. Their subs are not reliable.
Third party (subcontracted) services did not arrive for scheduled appointment. I called the toll free number provided, waited more than 10 minutes for someone to answer, and still have not been provided a status on when (or if) my carpet will get installed today. This is my second, unhappy experience purchasing carpet from Home Depot. Store staff acknowledged poor communication, but there's no apparent improvement with the new carpet installer. Update: Thought I should clarify that the installer did eventually show up (late) on the day scheduled. I never received a response to my voicemail, but the carpet did get installed.
Hard to get thing sometimes
