AirPlus Heating & Cooling

5 reviews
  • Country: USA
  • State: Virginia
  • City: Lorton
  • Address: 7200-C Telegraph Square Drive, Lorton, VA 22079, USA
  • Store
Phone number
Working hours
  • Monday: 7:00 AM – 5:00 PM
  • Tuesday: 7:00 AM – 5:00 PM
  • Wednesday: 7:00 AM – 5:00 PM
  • Thursday: 7:00 AM – 5:00 PM
  • Friday: 7:00 AM – 5:00 PM
  • Saturday: 7:00 AM – 5:00 PM
  • Sunday: Closed
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5 Review(s)
Jennifer Melton
12.08.2019

I had issues at my rental property with the A/C and unfortunately, my regular AC guy was not very diligent in providing any proactive information. So I searched on Yelp for a reputable A/C company...Brad at AirPlus Heating and Cooling promptly responded, along with 2 other companies. It is often difficult to find a company you can trust, and I am SO thankful I found them. Brad was an absolute blessing. He listened to my issue and arranged to go by to assess the problem. When he went by to see the issue, he explained the situation and took lots of pics, and we walked through exactly what he was seeing. He was very knowledgeable and explained my options. He wanted to ensure that we were not just putting a band aid on the issue, but getting to the root of the problem. He also made it clear that this was not just about getting money, but about "doing the right thing" for his customers. Brad went above and beyond to make sure things would be resolved properly. Knowing that water damage and mold situations need to be resolved quickly, Brad ensured me it was a priority and scheduled for the work to get done quickly. When he examined further he discovered there was more than one issue, and he assisted with finding other contractors to fix those items and took care of coordinating with them. He was also mindful of additional costs I would incur if the work schedule was prolonged, and he made sure things were tightly coordinated so my tenant would not have to be displaced any longer than necessary. Ultimately the repairs ended up costing me quite a bit more than expected, but I know they advised me properly and I did the right thing. My tenant has already told me that the fixes have made a world of difference. In sum, Brad is awesome and I would HIGHLY recommend him and his company for anyone in need of heating and cooling services. If I have any future HVAC issues, Brad will most definitely be the person I call!

David Huynh
14.08.2019

As a Real Estate Investor, I buy properties and do a LOT of renovations. Part of my job is to deal with contractors, both good and bad. I rate contractors on three critical factors: 1. Good workmanship and completing the job on schedule. 2. Excellent customer service skills (i.e., communication, coordination). 3. Fair pricing and within the customer's budget. I recently acquired a commercial building and hired AirPlus to provide a solution to a problematic odor problem. The sales manager (Brad McDaniel) showed up on-site early, was extremely knowledgeable, and communicated the solution well. With Mr. McDaniel's experience and insight, we were able to solve the problem. For factor #1, Airplus gets an "A." #2, AirPlus receives an "A," and #3 B+. I plan to use AirPlus in the future.

T. Philpot
20.07.2019

We’d been having issues keeping our house cool (it was running 5-10 degrees higher than the set temperature). We called the warranty company that came with the purchase of the home. The company recommended a $9,000 replacement of everything. That’s when we called Joe and his team for a second opinion. $400 later and we are back to normal! I know our unit is due for replacement in the next few years and due to the integrity and character of AirPlus, we know who to call when its time. On top of all this, they added us to the last stop of their day because they knew we had young children. They showed up at 8:30PM and didn’t leave until the job was done. You don’t find a company like this very often, but when you do, you tell everyone about them.

Stephanie Torrey Hiner
18.07.2019

AirPlus Air has the best customer service. From the ladies to the office to the owner Joe! They are honest, reliable, extremely efficient and professional. We highly recommend them they are a 5 ⭐️ business.

Kimberly Tan Majure
27.07.2019

Love these guys. We had been using another A/C company for years and finally got fed up with their shenanigans. Frustrated, we complained to our general contractor, who sent us AirPlus’s way. Our contractor not only refers them business, but uses them in his own home. They gave us a lower estimate than we had been facing from our prior company, and showed up at or a few minutes early for every appointment. (When is the last time your contractor showed up on time?) The crew was as polite as they were professional, and left the space cleaner than they found it. There was a small glitch that we called about, and within an hour they were back in our house fixing the issue — at 8:30pm on a Friday night. We cannot say enough good things about our experience.

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