ConstruXure

Alward / ConstruXure is my #1 go-to for medium-to-large house repair and renovation. Kelly is always kind and able to schedule around my needs. Robbie, the chief, always visits the site beforehand to make an estimate, and after to ensure all work is complete. I have worked with multiple contractors on kitchen, bath, and home sale projects and have never had a problem with them. The contractors will work as long as it takes to get the work done, and it is high quality work. The renovations have always been beautiful and worth every penny. I highly recommend them to anyone that wants to support a local small business for their trusted home work.

I used this company through Home Depot and it was a complete disaster. The warranty just expired and things are already falling apart. Save yourself the aggregation and additional coat and look elsewhere.

Used this overpriced company in 2014for a kitchen update through Home Depot of a tiny 9x9 galley kitchen with no layout change. It took them 3 months to complete so that should tell you something right there. Alward Corp, who used a project manager, Chris Luque, from Construxure. I was very reluctant initially because as I told the Home Depot rep Alexander (Ali) Poling that I had a tutor job at that time that I had to be back in LA for before the start of the school season so I was only looking for a contractor who could have a crew who could start when the cabinets arrived and work on-site every day until the job was complete. Ali assured me that their contractor could accommodate my request. First red flag: the cabinets arrived in June. Alward stalled about a start date. Really at that point I should have canceled. However, Ali reassured me once again. They didn't start until July 21st. Red flag 2: there was no crew. One man named Tom Huston, showed up (not even sure this man has a license since Home Depot has refused to provide me with one during my complaint). I told Ali, that no crew showed up. She assured me that there would be one and not to worry that the kitchen would be done in time as did Tom Huston. That was never the case. He had a buddy help him mount wall cabinets and that's it. He was not there every day. I complained to Ali about it. Again, she assured me it would not be a problem and she would speak to Kelly at Alward. Chris Luque incorrectly measured for the cabinets. The cabinets would extend into the dining room. Cabinets had to be returned and remade to correct measurements. Instead of admitting his mistake he lied and claimed I requested the cabinets to extend into the dining room, which if you view the photo you will see that makes no sense. Furthermore, he was instructed that the cabinets share the same layout as the ones being replaced which did not extend into the dining room. I signed off on the measurements assuming the guy knows how to measure. I don't think customers are expected to measure after the project manager. In retrospect I believe Chris purposely miss-measured to delay the job as they needed Tom on another job and they needed an excuse. Tom revealed to me that early on, he mentioned to Chris that he thought the measurements were incorrect but Chris told him to move forward with work. Ali said she'd spoken to the manufacturer and there was nothing they could do to get replacements produced and sent faster. That wasn't true. I contacted the manufacturer of the cabinets myself to have replacements expedited. Tom also could have completed other work while waiting for the cabinets but instead he was a no show. I reiterated my employment schedule. Eventually after a lot of back and forth and driving to NC to collect cabinets only to find one damaged, they sent a replacement. Chris included an icemaker and dishwasher kit in our order, none of which was requested. I asked how they would resolve the labor and cost of those items we did not order. At inspection the inspector said he would fail the inspection as Tom had put the built in microwave electric outlet in at a measurement that would be a fire hazard. Tom corrected it and marked the electrical panel as instructed by the inspector and it passed. Tom pressured asked me to sign off on the job before completion on September 2, 2014. He had asked once before and I declined. This time he showed me what what little work he had left to do, saying he really needed to collect his son, swearing he would be back that evening to complete the job. I believed him. I signed off. He did not return that evening. There's more but in a nutshell they are snakes that took advantage of an 82 year old woman. Home Depot offered $1k compensation. Alward cowered and offered nothing. Email me for the contact info of the contractor who I should have hired, fixed Alward's mess, and did a great job on rest of home.