Service Olympians

I called the office to inquire about having my water tank flushed. Lance was dispatched to do the work. He was in and out within an hour. He also explained what he had done; gave recommendations and had me sign his tablet. I’m glad he didn’t act like the previos technicians. They strapped on their gear and bolted for the door when they were done.

These guys are great. They arrive on time, are polite and efficient. There is no hard sell of additional stuff, which I really appreciated. They suggested that a water softening device might be good for the tankless water heater they had installed earlier this year - which is fabulous and worth every penny, this visit was just annual furnace and water heater maintenance - but did not push it. My overall impression is that they are good guys, not in it just to sell more stuff.

I called Service Olympians on Saturday morning, got a service charge quote which was decent and was able to get them to my home that morning to do a repair on my kitchen sink which was leaking from the strainer basket to the drain. I tried to fix it myself, but couldn't get it to seal correctly so I thought that the job shouldn't be to hard or expensive. I was wrong. The tech came by and the first thing I swelled was smoke. Way to much smoke, but I over looked it. he got to work and gave me an estimate. 1st one was $1153.00 not kidding, 2nd was $500 +, nope not me. Last was $319 or something but since I was a 1st time user I got a discount down to $298. I thought that was still too high but I needed my kitchen sink. Only reason why I gave them 2 stars was because the tech and the receptionist were polite. I checked to see what the average price was for the work that I had done and the high end of it was $271. They are way too high. Sorry but I will not be calling them again.

Excellent service. The technician was prompt, professional, and polite. The customer service representatives that I spoke with provided excellent service and were very courteous!!

Brian M called and asked if he could come earlier than the scheduled window. Yay! He looked at our under the sink, gave me a reasonable estimate and replaced our drain pipe under the sink. I will use this company for any future plumbing work.