Roto-Rooter Plumbing & Water Cleanup

Timm and Luis were absolutely wonderful. They both walked me through everything and helped me deal with the insurance company. I have never had anything like this happen before and they made it very easy. Explained everything clearly and totally kept me calm. Great job!!!!! Thank you so much

Excellent service by Jason who arrived on time, explained everything very clearly before we decided to replace my sump pump and emergency back-up pump. The new set-up is quieter and more energy efficient. The job was also completed promptly. Two thumbs up.

Technician asked what I did over the phone and didn’t take anything out to do his own assessment. Insisted I needed sewer access and quoted 7k to do that to complete the job he didn’t even bother to look at. Even if this was actually necessary, there was no work done by the tech in the 10 minutes he was there to justify the $70 charge and encourage me to continue to do business. I am by no means a plumbing expert, hence the call. So I would expect somebody who is supposed to be to actually look at the problem and try and fix it before going to such an extreme. Will not continue to do business.

This was the best ending of the worst night ever. Clogged drain flooding the kitchen and hallway in a condo with a shared sewer line. While snaking the drain at 2am...the pipe broke. At 8am sharp Louis arrived and fixed everything. He worked in terrible conditions. He needed access to a bedroom that happened to be off limits as my mother is in hospice...He did it somehow. Squeezing himself under a sink for hours....Amazing

Service as a whole was well above average. The employees were friendly as well as helpful throughout the process and completed the job efficiently. Highly recommended!