Minneapolis & Suburban Sewer

I've worked with MPLS & Suburban Sewer twice - one straight forward job, one very complicated job. These guys work quick, are super nice, thorough, and informative. Also, they were the lowest bid among 3-4 places I checked with for the big job. Couldn't recommend highly enough!

These guys did the job right. You can trust them.

I had a sewer backup emergency on labor day weekend. I contacted this company after being convinced, by not only one but multiple plumbing companies, Roto Rooter among them, that the main sewer pipe in my house had to be digged and repaired due to root intrusion. i was quoted $6000 by another company for the repair, not including fixing landscape afterwards which I would have had to contract separately. Kevin (the owner) promptly called me back and after a brief phone conversation agreed to review a sewer camera video I had obtained from one of the many plumbers that had come to my house. He called me back a day later and not only had he assessed my options from the video but had also called the city to find out when the PVC liner had been installed and by who since I didn’t know. To my surprise, he was very confident that clearing the roots with 6" blade was an option and no digging was necessary if I was willing to regularly clearing the roots (every other year or so). He recommended I give a call to Ron the Sewer Rat to do that work and sure enough that worked beautifully. Kevin saved me from having to spend thousands of dollars and was honest and explained every option to me even though he didn't end up getting any business in the process. If and when I need to repair the sewer line in the future I will definitely go with Minneapolis & Suburban Sewer & Water. Thank you so much Kevin!!!

Having an unnatural spring – bubbling up in your front yard and flooding into the street – is not a good way to start the day. It turned out that our water line from the street into the house had broke and, according to a city Water Dept employee who came out, we needed a new line. Out of the seven companies I contacted, only two returned my emails or phone call. Ron from Minneapolis & Suburban Sewer & Water was one of them (and certainly the nicest and most generous). Ron came out to my house to assess, educate, and advise. I could immediately tell that he was full of integrity and genuinely interested in me getting the best time line and solution to my major water issue … even if that meant me selecting a competitor. He walked me through my options – clearly laying out pros and cons within the context of my needs, which he actually inquired about – and didn’t make any promises he couldn’t keep. Up until his crew did the work, Ron was in constant contact with me. The crew hit some unexpected challenges while doing the work and, just like Ron, were patient in holding my hand through the options. It’s clear that everyone associated with Minneapolis & Suburban Sewer & Water knows the best practices of managing water and understands the long-term implications of any decision. I was impressed with the speed and quality of their work. And if you like dealing with people who know customer service – and can even make a typically stressful situation fun – Ron, his brother Kevin, and the rest of the Minneapolis & Suburban Sewer & Water gang are the best option for what they do in the whole Twin Cities metro area.

If you are looking for a down-to-earth team of guys who are able to clear a multitude of sewer/drain issues in a highly professional, fairly priced and in an above-and-beyond manner that “rocks on”, your search is over. After experiencing two sewer line collapses, a slow drain, and an uncooperative neighbor ( Unfortunately we share a joint sewer line.) These guys left me (a single woman with No construction skills) with only the greatest sigh of relief and a huge “Thank you” for responding to my call. Somehow this team of guys can make digging by hand a seemingly bottomless hole with lots and lots of shale rock look easy. Thought it was Not possible to see “construction guys” use a very high level of respect that is very rarely practiced. (ok...they hand delivered a single document in the middle of lots of craziness :)!) The MSSW guys have simply shown me that there is another way through a very turbulent storm. For this I remain.... very simply...eternally grateful to have a massive sewer line breakdown. Because without it, I would have missed a most honorable, once in a lifetime event to meet these very simple, down-to-earth guys that “rock” above-and-beyond. Thank you!!