
- Country: USA
- State: Minnesota
- City: Minneapolis
- Address: 7415 Cahill Rd, Edina, MN 55439, USA
- Store
- Monday: 12:00 AM – 11:30 PM
- Tuesday: 12:00 AM – 11:30 PM
- Wednesday: 12:00 AM – 11:30 PM
- Thursday: 12:00 AM – 11:30 PM
- Friday: 12:00 AM – 11:30 PM
- Saturday: 12:00 AM – 11:30 PM
- Sunday: 12:00 AM – 11:30 PM
Brian was on time and professional. I've always gotten good service and good prices from Pronto. Feb 2019: Travis is an expert on boilers so if you have in-floor heat you should definitely use Pronto and ask for Travis. I've gotten advice from three other well know local companies on my in-floor heat and none inspired my confidence. Travis at Pronto knows what he's talking about and he gives good practical advice, as well as great service. Thanks Travis! Aug 2019: New AC installed and working great. 5 stars again. Thanks Kevin and Logan!
Jessie tackled our air conditioner issue with professionalism and patience. He taught us so much about our furnace and humidifier (it wasn’t even the AC that was malfunctioning). We appreciate the fact he came out on a Sunday as well! Thanks so much for getting us back up and running.
Very nice, very professional. Wasn't really what I wanted to hear but he was clear and concise. I really appreciated that. Just finished the job and now my house is comfortable again. Thanks so much Pronto. Love it. Totally satisfied. The 3 guys that dealt with the installation were very nice. Would refer for sure.
Dave was very professional and answered all my questions and questions that were not even in my mind. He explained to me all the options that are available and gave me some recommendations that I felt were very reasonable. Also, Eli was very respectful and professional and was able to answer my questions regarding the equipment and the process of the installation. Eli was very meticulous and fast for doing the installation .I am very satisfied with their customer service. I highly recommend Pronto Inc customer service. Thank you to Dave and Eli!
On one of the hottest days of the year we needed our AC repaired, (naturally). I called Pronto on a Sunday evening and received a call immediately on Monday morning. I received an appointment time and from that point was specifically engaged with email confirmations and a very friendly reminder prior to a call before Ben was to arrive. The entire process was extremely professional. The technician, Ben arrived on time, diagnosed the issue, described the repaire and answered my questions prior to completing the work. I am totally impressed!