Benjamin Franklin Plumbing

I called at 3:15 this afternoon and spoke to the nicest lady, on the phone. She said someone would be right out to help me with my sink problems. She told me upfront there would be a $29.00 call out charge. Within 30 minutes Garrett showed up. He was so friendly and knowledgeable. He was cleanly dressed and had awesome clean, wavy hair. I appreciated the fact, he put down a mat in front of my sink when he worked. Within no time, he had my sink and dishwasher running again. He gave me several suggestions to prevent further problems, which I was happy to have. I was so pleased with his service, I asked for an estimate for future service, on a hot water heater. He is an asset to your company. Thank you Garrett!

Benjamin Franklin as a whole was a very professionally-run company with very friendly customer service and technician personnel. I, however, cannot recommend Matt Feltrop more. He is the single most impressive tradesman I've ever encountered. He is willing to go far above and beyond your expectations, and is as friendly as they come. Highly knowledgeable, he is willing to educate you on the various other small ailments around your home in regards to plumbing and will make recommendations to the best of his ability. Whatever they're paying him at Ben Franklin, they aren't paying him enough. If the rest of the technicians are anywhere close to his level, then Ben Franklin is by far the best company to choose for plumbing issues.

Today, much to my chagrin, my hot water tank decided to say good bye. I called Benjamin Franklin Plumbing this morning and by 9:30 they were here. The two young men how came to my aide were wonderful. John gave me options, explained them all to me, and helped me decide what the best option for me would me. They worked fast, very neat, and cleaned up perfectly. I will call them for anything I need in the future. Thanks guys for all your hard work.

Benjamin Franklin Plumbing came to my aide the day I called with an emergency situation. Garrett was my technician. He was very professional and courteous. He had my problem solved in no time, and "saved the day". I would definitely call them again. Anita

Had Matthew come in and gave me several quotes, helped me decide what was best and I felt like he was really knowledgeable. This was my first experience with Benjamin Franklin plumbing and doubt it will be my last. Very happy customer. They can be a higher on certain things but are very competitive and they earn every dollar.