
- Country: USA
- State: Indiana
- City: Greenfield
- Address: 1324 W Main St, Greenfield, IN 46140, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
I have had several experiences with Muegge through Heating/AC, electric, and plumbing. For the most part, they have done a great job with the service. Everytime they have come the job is done properly. My main complaint is the billing. Before I set the appointment I always ask what the rate is so I can get a rough idea of how much it should be. 2 times now they have tried to charge me significantly more than what I should be charged for labor. In the end, I asked about it and they have made it right (Wendy has been very helpful), but its very unsettling that this has happened multiple times. The first time they tried to charge me too much, I told them how much it should have been because i talked to someone at the office and the rate should be $XX per hour. They asked me who I talked to and when I told them, they then corrected the labor rate. The second time it was for a 2 hour job so it should have been very easy to calculate but it was $38 too high. I will not be using Muegge anymore for my Plumbing or Heating needs.
Daniel did a great job and installed a new sump pump for us quickly. He was professional and honest. Highly recommend Muegge.
I called around 10am and had a technician at my door by 1230. Daniel was my tech and he was a very professional, knowledgeable guy that went above and beyond dealing with the ridiculousness of my old home and the problems I was having. Very satisfied, highly recommended. will be going to Muegge for all of my plumbing needs in the future.
The people at Muegge are top rate. I called this morning and the AC is up and running before 11:00 am. I'll be getting an estimate to replace our 20 year old HVAC system from them.
Horrible follow up on poor intallation of new furnace and heat pump. Requested 5 times for the owner to contact me via phone, but he will only follow up via email, promises to take care of it and after 9 weeks, installation still is incomplete!!!!! I do not recommend them.