Associated Plumbing Inc

I own 201+ rental properties in the Bay Area, a commercial building in Tampa and have used them for my personal home as well! They are quick to respond and have always given great service. Prices are very good. They respond to after hours calls promptly! They have responded and scheduled same day service in most all cases. Highly recommend.

Overall great experience! When I initially called, I was worried after several steep quotes. I spoke to Vicky, she was extremely polite and understanding. She got me an appointment the same day. When Tim & his coworker arrived to my home, they were also very polite & understanding. I could tell that they weren’t trying to take advantage of me and wanted to ensure they got the job done!

Great plumber's on staff. Very professional.

HORRIBLE!!!! CONSUMER BEWARE!!! THEY CHARGE PER HOUR WHICH IS ACCEPTABLE BUT ALSO CHARGE PER TRAVEL TIME OF $110 PER HOUR; TECH WAS AT MY HOME FOR 10 MINUTES PER GUARD GATE AND MY SECURITY CAMERAS; TECH SAT IN MY ROAD FOR 30 MINS AFTER EXITING MY HOME AND THEY CHARGED FOR 'HIS TIME AT THE HOUSE' I CALLED SPOKE WITH MANAGER, WHO WAS RUDE AND AT THAT TIME I REALIZED HE PROMOTES DISHONESTY. HE STATED ' IF YOU POST ANYTHING ON SOCIAL MEDIA I WILL DISPUTE IT AND MAKE YOU LOOK LIKE AN IDIOT' NICE GUY. NOT Response to "Owner" Thank “owner” for your response; I wish I had spoken with you about my concern. However I spoke with your “office Manager ‘ I received the invoice #15023 on 3/5/19 at 1540 I called your office on 3/5/19 at 1551 to discuss the invoice. To clarify your statement.” She called after having her bathroom remodeled or something by someone who set the flange on the toilet at the wrong height. She opened the ceiling which wasn't necessary.” This statement is incorrect sir; The flange was at the original height but new tile was installed and the flange was set too high. As for the ceiling it was not a plumbing issue for your services. To clarify your statement “He reinstalled the toilet with a new wax ring and checked for leaks” This statement is incorrect as well; He did NOT reinstall toilet with a new wax ring and checked for leaks. In fact as per Associated Plumbing invoice you provided me is correct it states; “Completion Notes stated “Upon arrival flange was sitting on top of tile. Secured which provide an eighth of an inch gap between flange and tile . install screws to secure tile also use tile bit to make holes in tile burnt-out-bit will need to be replaced pictures in notes flange secure to floor” My invoice balance reflects; Balance of $197.00 including the charge of $10.00 for a drill bit. I did NOT receive a bill to reflect of $164.00 and quite honestly $164.00 for the services that you stated I received would be fair. Unfortunately, I did not receive those services. I am more than happy to provide a copy of the invoice you submitted to me. The statement “At the time of the service, she was very complimentary of the plumber and his work; Sir you did not ask me for any input on the plumbers service. My review is honest and accurate; The threatening tone I received from your office manager was unprofessional, inappropriate and quite frankly bordering on defaming. I am hopeful to have a corrected bill to reflect the services that I actually I received. I am NOT refusing to pay a fair bill for fair services, please note it has been less than 24hours since issuing an invoice. Thank you I look forward to resolving this issue

Rude. Terrible customer service. Will be calling someone else for professional service.