
- Country: USA
- State: Florida
- City: Orlando
- Address: 1709 Larkin Ave , Orlando, Fl 32801, Orlando, FL 32812, USA
- Store
They always provide great service to us. Fast and reliable. Highly recommended.
I used their website to book a repair appointment with a special discount on repair service. I got a confirmation email, and a follow up email asking what the problem was. The following business day I still had no email or phone call in regards to the booking. I called the office and was told they were very busy, and would have to check on availability of a plumbing tech. Several hours later, they have someone, but now there's a problem with the online price. The site is not correct, (big surprise right!). It's going to be more than the price listed online and the email notification. That's without even checking how much work the repair would be. They did go over the pricing finally over the phone with me. I canceled the job. One it was more than I wanted to pay, two if they already changed the price on me once, I'm sure they would change it again after the plumber was here ready to do the repair. Consumer beware, if you want to use them call on the phone and get all the pricing upfront. I have used them before without a problem. I guess it's time to find a new plumbing company.