DPM Services, INC

An expert plumber arrived from DPM...knowledge, smart, helpful and neat. FIXED MY PROBLEM COMPLETELY! !!! GOOD PRICE, GOOD WORK AND HELPFUL AND POLITE !!!!! (also carried out my garbage since I couldn't do that at that time! !!) I wasn't solicited to write this information. This was and has been all my experiences with DPM....AND ON TIME TOO. If you like, you can ask DPM for my phone number . I can verify this endorsement .

Dp&m was the company assigned through my home warranty company. May be an ok company for unclogging toilets, but anything beyond running a snake down the drain, I advise anyone using this company to watch the result of snaking the drain, as they will not bring anything to your attention, and will claim you need something beyond their ability, like a camera. You'll find out they (Elaine) says they assume finding something in you line, because they cant fix the issue, thus voiding the warranty company from fixing or addressing the problem further. I did not feel valued as a customer, and will never use or recommend this company. Elaine was rude, argumentative and unhelpful, just responds with this isn't our first rodeo. There was no evidence of any blockage from the line that was run, I did not sign any report, and still have a blocked drain. Thanks for nothing, both the technician and Elaine.

I've been waiting 3 months to get a new water heater through my home warranty. They never contacted me, then when I contacted them the guy came out, didn't do any work and never called back. A month went by and I called back, they said they'd call me back...haha. Now I'm on the phone another month later and they have zero clue why I don't have a water heater and the writing is so bad on the invoice they can't find out what the deal is. Still waiting...

Horrible company! Lied to me and my tenant. Tried to steal my deposit money ($200) from my home warrenty company. The woman on the phone was the rudest person I’ve ever dealt with. Hard to believe this company stays in buisness! STAY AWAY!

Company came for home warranty job replacing hot water heater. It was leaking. We have work oreder for medium size water heater but they arrive with a “ short” size that doesn’t fit in area. Manager tells us to make opening bigger to fir the wrong size heater or relocate ii to a shed. That would require plumbing,electrical and a permit from the city. They refuse to instal the size heater in the work order. They took our money though. DO NOT USE THIS COMPANY