Ars/Rescue Rooter

I called on the 24th and made an appointment for them to come look at a problem at 5 o'clock they finally called back and said we can't come until tomorrow. Saturday they did not show up again and I rescheduled for Monday and now I received a call and said they cannot do the work because they don't have the right equipment. What a waste of my time I could've called their competitor on Friday but they have done work for me before and now suddenly can't do it I would never recommend this company to anyone ever