
- Country: USA
- State: Florida
- City: Cape Coral
- Address: 2645 NE 9th Ave #9, Cape Coral, FL 33909, USA
- Store
They were very easy to work with. Pleasant person answering phones, very reasonable price, and here to pump with in a couple of hours of calling. Would recommend highly. I did read others review especially the bad ones and happy to say I experienced none of what the complaints were saying. I give them ????????????????
Do not recommend this place. Charged to clean out the septic tank$275. Then was told had to snake the pipes so paid an additional $125. Called again 9 days later because was still having issues with the toilet flushing told the lady it was never flushing right since they came out the first time. Shady plumber asking which kind of snake we want this time, gave 2 different prices. How would we know what snake we want? Obviously the one that will work! Charged another $225. Called again was told the owner will be out this past Friday to check everything. He never showed. Just keep taking your money, unprofessional and shady.
I’ve had several issues with our septic since we bought our home. Each technician has been great! Today James saved the day, He fixed my clog issue within minutes. He was polite and very knowledgeable about the issues I was having. Thank you for the excellent service!
If I could give 0 stars I would. This company has the worst employees I’ve ever dealt with. They are shady, give multiple prices and then don’t follow through. I recently had a specific blockage and was told someone would come out to inspect it. That if I “needed” to be pumped it’d be a certain price. Keep in mind I had it pumped 9 months ago!!!! The girl on the phone was friendly enough BUT the workers came and pumped ONLY. DID NOT LOOK for a blockage, left raw SEWAGE ALL OVER, didn’t even cover their digging with the dirt or grass. I had toilet paper and poop in my yard! The curbing was never put back. It’s a nightmare !Along with a half butt cover put back on on. Have them on security footage smoking, messing around , & not working at all. To top it all off.... they didn’t fix the problem! Flushing the toilet Had to call and get someone else out who recognized the problem and fixed it in 5 minutes. It was a blockage out front. He “attempted” to to clean it up in the dark but by this time it was nearly 11 pm. Now they are actually trying to charge me for double the price. Contacted my bank about their fraudulent activity. And still have poop smelling front yard with dirt mounds!! Are they INSANE!?!? Wish I could post pics of this... I even have pics of the inches of sewage in my shower.
The two technicians took extra effort to be sure my tank was cleaned and working, even though it took them extra time and it was the last stop of their day. They were both very professional and hard working. The price was exactly as quoted by the young lady on the phone, $265, even though it seemed to me that they had to spend some extra time on my system to be sure of the issues involved. Don;t know what more you could ask for, except maybe a better arival time estimate, but that's the nature of this kind of service, I think.