- Country: Canada
- State: Alberta
- City: Edmonton
- Address: 18403 55 Ave NW, Edmonton, AB T6M 1Y8, Canada
- Store
- Monday: 9:00 AM – 9:00 PM
- Tuesday: 9:00 AM – 9:00 PM
- Wednesday: 9:00 AM – 9:00 PM
- Thursday: 9:00 AM – 9:00 PM
- Friday: 9:00 AM – 9:00 PM
- Saturday: 9:00 AM – 9:00 PM
- Sunday: 9:00 AM – 9:00 PM
Our A/C needed a new coil. These guys beat our other price by over $300, put in superior parts, and are working for it to be covered under warranty. Highly recommend!
Spent $1000 on furnace repair. Same problem recurred. Very talkative. Lots of excuses. Offered to come back and clean a burner. I asked if he could send his partner instead as I have lost trust in him. He told me to shop elsewhere. Happy to oblige.
From my initial contact with Shane at STM Cooling & Heating is has been nothing but professional and beyond. I work for a non-profit Sorrentino's Compassion House, and we have had a commercial General fridge for our clients use since we opened in 2002, from paperwork I found this was not a new unit when donated to us. We have had minimal service on this unit, until the day I called STM for some service. Shane came and did all he could keeping the cost down to try and keep the old unit working. We decided to give it the weekend to see if the efforts paid off. It was not meant to be, so again Shane went above and beyond in search of a replacement fridge that would meet our needs. I highly recommend STM Cooling & Heating. Big thumbs up.
Excellent work ethic. Shane came and installed air conditioning yesterday at our home for a very fair deal. Would use again and would recommend!- Update Jan 2019 I initially rated him 5 stars because he provided quick install of AC unit that works very well in summer and saved me from the heat. I’ve revised my review because I paid him in good faith to provide an AC cover which he still hasn’t provided and it’s now been a year and a half since. Should always follow through with customers on promises ! I’ll update this review if he shows up.
Called in on a Saturday (June-15-19) looking for a quote, guy who answered phone did not even start with company name, just "hello", sounded like I bothered him for calling. Poor customer service. Thank you for making my mind up fast on that first call. Will not be pursuing a quote from this company.
