Steve Latham review about company Home Services at The Home Depot

Steve Latham
22.11.2017 Visit a company

I bought a refrigerator from them on Oct 10 and had to wait until Nov.5 to have it delivered. They missed the delivery date because the sales person entered my address wrong. When it finally did arrive the delivery person said that he couldn't hook up the icemaker because I had the wrong valve. Then, a couple of minutes later he informed me that the refrigerator that they brought was damaged and had to go back. I called them the next day and was informed that I would have to wait until Dec. 2 (at the earliest) for a replacement, so I cancelled the order. The following day I went to Lowes and purchased a larger, higher quality unit for less money and had it delivered and installed 3 days later. My experience with Home Depot was unpleasant and I will no longer do business with the.

More reviews about Home Services at The Home Depot

Some departments are better at customer service then others but on the whole, I have always had helpful customer service. Was in the flooring departm...

On June 4th 2015 I spoke with Al in windows and doors two times about installing a security door. When I was ready to get the work done he (Al) quoted...

Went to El Cajon store to look at Granite countertops, but no one was available to help us in the area. A snot nosed kid with a home depot badge on ap...