Caleb Tote review about company Benjamin Franklin Plumber

Rip off. We had our roof replaced, and we suspected a nail hit a gas line because we had a gas leak the same day. Asked BF to come do a leak detection service so that we could find the source of the leak, and show it to the roofing company. I showed them where the piping would most likely be close enough to be penetrated by a nail. After a couple hours, I'm told that they've verified there's a link "somewhere" in the tube, but they can't tell where at. They then gave me two options for repair, one to replace sections of piping, maybe 15 feet total, for $800+, and then if that doesn't work (Because they have no idea where the leak is coming from, even though I'm paying $375 for a leak detection test...) they'll replace everything for $1800! After the tech left (who was actually super nice) I climbed in the attic and crawled to the corner where I suspected the nail to hit the pipe, and guess what! Clear as day, there's a nail sticking straight into the pipe. I called and asked for my money back, since it seemed awfully silly for me to have to pay $375 for a "leak detection" that they (a) weren't able to detect, and (b) took me all of 10 minutes to find myself, because I actually took the time to crawl on my hands and knees to look. They refused, with the explanation that, "We determined there was in fact a leak in the pipe. That's what the leak detection is." Good job! There's a leak somewhere in 150 feet of piping, and your solution is to just try to replace it and hope it gets fixed.