Bren Brads review about company Home Services at The Home Depot

My aunt, Mary Horton called this Home Depot (HD) to repair the drain in her basement. HD contractor went to her house wrote up an estimate and met her at the store. He met her at the store and had her charge over $1600 for supplies and labor on her HD credit card. Not only did the guy not complete the job he had her charge stuff he needed on her credit card. My aunt is 82 years old and uses a wheelchair and went to the store twice. The 1st time she spoke to manager, Cris and asked that she review the video of the transaction. She went back again, spoke to manager Mike and requested to speak to Cris. Cris was there but did not speak with my aunt. She waited over an hour. I am upset that she was taken advantage of by the contractor assigned to her by Home Depot and when she went to the store to complain nothing was done.