pete foley review about company Home Services at The Home Depot

This is my first Google review. I don't usually write reviews in general but the service from this store is so inept, I wanted to warn people. Do not try and buy a kitchen from this location, and definitely avoid Sales Associate Linda. We paid for a measurement and estimate over 3 weeks ago. We still have no estimate, she doesn't return our calls, and she doesn't answer her phone. Total radio silence! I had heard good things about Northern Kentucky's Home Depot, but customer service from this location is an absolute disaster. We have tried numerous times to make contact, have talked to (some very nice) managers, but nobody can do something as simple as provide an estimate, which we paid in advance for. Management, while appearing to want to be helpful, appear completely helpless in the face of hopeless and completely ineffective performance by their sales associates. AVOID!