Mary W review about company Roto-Rooter Plumbing & Drain

Very disappointing service. The 1st day we waited for 3 hours only to then be asked to reschedule. The 2nd day we waited for 2.5 hours at which point we were told the service man was in traffic and doing the best he could, no arrival estimate offered. "Weather" and "traffic" happens but there were many opportunities to update us on more accurate arrival times or the need to reschedule which were not capitalized on. Rude service, poor service, poor communication, no way to run a business.