Michael-james Russo review about company F/J Hess & Sons

From start to finish our entire experience was perfect. When our heater Unit, of 20 years..died in February, the technicians came out to tell us what was wrong. Jonny gave us 3 New options, but they weren't in our budget. We decided to repair and replace the parts since the Fall and colder weather was approaching. From the contract signing, F/J was on time, worked around my work schedule and kept communication open which everyone knows is key in the service industry. This weekend we arrived and had not heat.Jonny came out himself ..and had been honest from the beginning that other parts can go at anytime.We are so pleased on many levels. His professional personality is spot on.Probably one of the nicest, no BS, kind of guys. We would definitely use this company again, as well as recommend.