Elvi Love review about company Danny's Septic Services

Danny's Septic Services was initially called to do a septic pump out; however, upon arrival the tech concluded there was another issue causing the blockage, and the lid needed to be replaced. There were some back and forth between the company and myself as to the reason why there were still issues with the toilets not flushing and the tubs not draining. There were some communication issues; however, those issues were addressed today when I spoke with Maryanne. She was polite, understanding, apologetic, and kind. We spoke about the issues and I now understand that there are probably some other issues that may require a plumber. If I had to base my experience with this company solely on my experience with Maryanne, I would have rated them a 5. However, the company sent their team to remove the debris, all I can say is RUDE!!!!!. The gentleman knocked the door, when I open the door her said" move your car", so I replied" good morning to you too", apparently he needed to get in the back yard. He argued with me the entire time he was here. Way to go sir you get a -100% on professionalism. I undrestand that we have bad day, but that is no way to speak to someone you've never met. Thank you Maryanne for your help, you are a great addition and an asset to the company.