T King review about company Drain-O-Rooter

I was very disappointed with the service AND price while working with this company. After our first interaction of being overcharged and dealing with a very uncommunicative technician, who wasn't able to answer our questions, we would have never worked with them again. They did, however, credit us the money we were overcharged (almost $100) which we appreciated, but did kind of force us to hire them again to actually "get" that money back. Their prices are too high and customer service is lacking. Since this, we have spoken with other companies that offer the same product for half the price - so, do your research, and clarify costs (they add a "service charge" on top of the actual services themselves). Keep in mind that if they find something wrong, they are hoping you hire them to fix it... another professional we were working with, who experienced both interactions with the technician, told us we shouldn't "pay them a dime," and couldn't believe the prices and seemingly lack of expertise of the tech.