Norman Bates review about company Home Services at The Home Depot
Please note that this is not George's fault. He did what he could and could not help more. I purchased laminate tops from the Bel Air, MD store. The original quote for the counters was around $1000. With installation and small upgrades, HD increased their price to over 2K! I asked George to justify the price and he could not. He did help me considerably. He stated that he would price match Lowes. After price matching with Lowes, it became evident that Home Depot IS A RIP OFF! The sales consultant should have known better, should have known that the price of granite has come way down, should have pushed the customer to the far superior product for the same price. Furthermore, if my original quote was done correctly, we would have completed the transaction. Instead, I questioned the price, and priced granite. Who would have thought that granite with an Ogee edge is CHEAPER than Home Depot's laminate with a beveled edge. I have a right mind to post this on every website including Angie's list, BBB, Consumer Reports, etc. I like Home Depot and have been a customer for 20 years. Don't act like you are the only game in town.
I wanted to have Bel Air Home Depot install some laminate flooring after a less than stellar experience with Lowe's. Everything started out great; the...