Stavens Brothers Water Wells - Drilling, Hydro-fracking, Pumps & Tanks

We have been using Stavens Brothers for our well repairs & upgrades for over 20 years. The whole crew from office to all workers are knowledgeable, friendly, efficient, prepared, sympathetic, responsive, informative & answer my many questions before, during & after. They work together coherently as a team. The bill has never been more than the estimate given. In an emergency situation, they have arrived when they say they will. In a non-emergency situation, if they are delayed, they communicate the delay ahead of time. I trust this company to do only the work that is necessary & nothing more unless a discussion takes place. When they can't answer the phone, they usually call back quickly. We used to have an above ground pump & changed to a submersible pump since it is more efficient for our flowing artesian well. We have also used Stavens to frack our well too, since something caused a collapse near the base of the well. This is an amazing process with their well rigger & we got our water back the same day this work was done. I recommend using Stavens Brothers for all your well needs.

Scheduled appointment to get estimate on well. On two occasions they didn't show up no phone call. The third time they were 45 minutes late and I had left to due errands. The service tech called said he was at my house. He told me he would leave his card. Two weeks later I received a bill for $100.

Friendly and know what they are doing

Said they would come to my house and fix well pump issue.. they told me they would have it fixed that day. Got pump stuck in well, tried to tell me it was a 4" sleeve.. (it's a 5" sleeve) after getting pump stuck they decided to check out wires.. found bad wire..fixed that and left saying they had no way of getting pump free.. this was on a friday.. had to wait until Monday to have another company yank a good pump out and replace it( got damaged pulling out).. then Stavens sends me a bill for $95.00.. Good luck !!! I had to pay $2,200 to have another company fix what you screwed up !.. I have heard good things about them, but my experience wasn't good.

We strongly recommend anyone working with Stavens GET A WRITTEN ESTIMATE FROM THE OWNER outlining exactly what they will do and at what cost, and what timeframe. They went badly overbudget for us, and didn't do several of the things they said they would do verbally over the phone for the original verbally quoted price. Because those items didn't get done, we're now repairing damage at our own cost. Don't believe the guy at the office - talk to the owner ONLY and then get it all in writing. They didn't arrive on the days they said they would - they had us do their prep work that we had no idea how to do claiming that us doing it would allow them to start the job the next day. They then didn't arrive for several days. We took off work time to do this work. Their employees are great, though. They're friendly and passionate about well water. And the excavator they subcontracted to clean up the yard did a fantastic job.