- Country: USA
- State: Florida
- City: Cape Coral
- Address: 2710 Del Prado Blvd S, Cape Coral, FL 33904, USA
- Store
They came within 1 hour of my call. The technician was professional and explained my problem. 30 minutes later the. problem was resolved. I very pleased.
I had my whole house backed up called Mr Rooter and they came within a hour and had me flushing 2 hours after I called them I highly recommend this company
The company I work for, Nortrax had Mr Rooter"Ft.Myers" come to fix our ladies room stool. Mind you there is only one ladies room in the building. The day after they were here to fix our stool it broke again. So, the next day a tech "Mark" came to fix it but said he had a family emergency & had to leave. Stated that he would have Mr Rooter send us a quote by the end of the day to get it fixed. Heard nothing for several days.So we called again asking if they wrre coming back or sending us a quote. The next day we finally received the quotes. That same day we called to let them know the quote was fine to schedule it as soon as possible. They scheduled it for 11/22/17 at 11:00 am, they again nevet showed. Later that day I called asking what happened as there tech never showed, she then stated they needed to order parts. Called again today,11/27 (after tbe holiday) to speak with the store manager "Scott" and havent received a call back. This issue started 11/6/17 and cant get them to do there job! I guess they dont eant the business! I WOULD NOT RECOMMEND TJIS COMPANY!
last night i got home from work and when i pulled up water was basically pouring out of my garage. I went through my phone book and that's when I remembered I had used Mr. Rooter before so I gave them a call. The person on the phone told me how to shut off the water to the house and she also said some one would get to me right away. Dan showed up shortly after and showed me my water heater was the problem. He replaced my heater for me and helped me clean up the water in my garage! I just want to thank you so much because if it wasn't for you I would of had to pay for all this water damage!
They got the job done and did a good job but that is after rescheduling 3 times and then they finally came to look at it and said they would be there the next day and didn’t show then the plumber and the company both called me and scheduled different times then he still ended up being 3 hours late the next day, then after completing the job he said he would come back later and drain snake us for free but never showed up.
