Home Services at The Home Depot

Some of the best staff that I've had help me find what I needed fast.

We ordered counter tops from the Home Depot in Longmont. We had to repeatedly call and leave messages to find out the status of our order - no calls were initiated by Home Depot. Our frustration increased when we waited an entire day for the subcontractor to deliver and install the counter tops, but they never arrived and again failed to call. We were told they would need another 5 days before they could reschedule. The subcontractors that they use are unprofessional and make the experience intolerable.

Terrible carpet installation service. Contractors for the job arrived late and weren't able to finish the job in the same day. We had to sleep on the floor, displaced our renter for the night, had to take multiple days off of work, and had to move our own furniture even though it was supposed to be done with installation. Will never shop here again.

Worst service I have ever seen Paid full price for 2 new storm doors; both delivered damaged Now HD refusing to do installation that I also paid full price for. Home solutions, their new installation service, SUCKS. They try to hide damage, never call to make an appointment. Go to Lowe's, anything would be better than those people.

I'm actually ambivalent with my feelings of this particular store after reading the reviews for it..? You got some good, some bad. I'm tired of getting the run around and when employees are standing around dickin' around and the second they see a customer they all split or just plain don't wanna deal with "it"....? Sometimes there is not anyone at all for a long while to get assistance. Don't even try the phone system for appts, or quotes, big run around there...thrice or more transfers. What difference will this review make..? not much. By us not going there anymore is not really a big loss for this company.