Lutz Plumbing Inc

The Lutz plumbing team was a pleasure to work with both from a professional execution as well as a friendly attitude perspective. Kelly from the office did an excellent job of figuring out the right quote, handling payment via credit card when i was available and keeping me appraised of status throughout. Phil and the installation team were prompt on time and made it a point to make aesthetic adjustments and spend time explaining the products to us. We are now the owners of 3 excellent Japanese toilets beautifully installed. Thank you team

From the first inquiry to our most recent in-person follow-up, Phil at Lutz Plumbing has been amazing; we've received professionalism, thoroughness, and a flow of knowledge and experience. Phil replaced a 10+ year old Mr. Steam unit with the latest version. The new unit unfortunately was faulty and had to be replaced after a few weeks, but this was not his fault. Phil went above and beyond to fix the manufacturer issue by ordering the replacement and installing the new unit without any stress put on us. We are beyond thrilled to have a new unit that now works flawlessly thanks to him. Highly recommend Phil at Lutz Plumbing!

I called Toto Customer Service to find out if they can recommend someone to come out and take look at the problem on our Toto Neorest toilet in SF bay area. Since it is under the warranty, they assigned Lutz Plumbing to work on it. Their response was very prompt and provided a great services. Phil seems like very knowledgeable on Toto toilet. Neorest has many features require a lot of plumbing and electronic technology skills. He contacted Toto headquarters and provide the solutions while he was at our house. Very dependable and pleasure to work with them.

We had a plumbing issue with our THG thermostatic valve that lasted 4+ years until Phil from Lutz Plumbing came out and solved our issue. Three different plumbers came out and had no idea how to resolve the issue. We had no cold water in our masterbath shower for 4+ years since no one knew how to work on THG. I can't say enough about Phil from Lutz Plumbing. Phil is extremely competent, talented, very punctual and one of the nicest guys you'll ever meet. He was very patient and methodical in diagnosing our problem with our THG thermostatic valve. I can't thank Phil enough for resolving our THG issue! We can now take a hot or cold shower without going into the garage to adjust our hot water heater. Our water pressure is incredible. Our shower no longer dribbles water it actually sprays. If you have a plumbing issue or want to avoid a plumbing issue, hire Phil and he will save you extreme headaches from the beginning. Phil will be our go to plumber from now on. Thank you Phil and thank you Lutz Plumbing.

I was very impressed with the service from Lutz Plumbing. Thanks!