- Country: USA
- State: California
- City: Santa Clarita
- Address: 26330 Diamond Pl Unit 180, Santa Clarita, CA 91350, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
We had a major plumbing emergency that turned out to need extensive repairs. Gabriel and Marcus were so knowledgeable and nice throughout the days-long process, and went above and beyond to help us however they could. The general manager of the company even came to our house personally to discuss the project and next steps, and even though it was going to be expensive no matter what, he gave us the best deal he could with a variety of financing options to make it easier, and he saved us a lot of money compared to another company's quote. We will definitely be using Detour Plumbing again for any future plumbing needs!
Jarred and the other gentleman who came out were excellent. Great attitude, very friendly and professional. Assessed the issue I had and immediately got to work. I appreciated them coming out on a Saturday. Price was better than the other quotes and service was fantastic.
I wish I could leave more than 5 stars! Not only were they over the top responsive, they did excellent work, were very professional, helpful and did whatever they could to make us happy. I will never call another plumber again! A special thanks to Jared!
Detour - What a TEAM!!! Our nightmare started on Thursday night when all of our plumbing was backed up. I posted on an ISO looking for someone to come and look at it. Within 20 min Jared and Jesse were at our house with a camera! We found out horrible news, that we would have to replace our entire main sewer line. :( They were so accommodating and professional we decided to go with them. The next morning by 9am sharp there were a crew of guys ready to start work. Hugo, Chris and Donovan were so great! Boy did they work! I was so impressed. It took a few days but our main line is brand new and working pefect! An amazing professional team ready and willing to go beyond to satisfy their customer. Totally recommend and I will be using them for any future projects.
HIGHLY RECOMMENDED! Fast, courteous, and PROFESSIONAL! Amazing company and amazing employees. Jesse figures out the problem fast and let us know what he was gonna do and why then handled it from there. There were at my property in less than an hour from first time contact. That’s what I call service!
