
- Country: USA
- State: Colorado
- City: Englewood
- Address: 2765 W Hampden Ave, Englewood, CO 80110, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Driver yelled "learn to drive" at me as he passed. I was in the right-hand lane of a 3 lane road for a reason: my terrified-of-everything dog was trying to climb over me into the back seat. The Christopher's Plumbing truck tailgated me for the less than one mile of the road before the driver yelled as I turned off. Terribly unprofessional.
Nice group of people, fair prices for good work which is hard to find these days.
Set up and appointment 3 days ago for them to come out and give an estimate to add a half bath and redo the plumbing in my basement and most importantly fix my shut off valve. They called me at 3pm today to tell me they wont be coming out. I just moved into my home and I was referred to them for quick and reliable work...guess they have to show up to tell you if that's true...rearranged my whole day for this to get done because I have no way to shut off my water in case of emergency. Will never refer or use these guys...very disappointed with the customer service and "reliability".
Great place to do business with. Everyone here is extremely knowledgeable and helpful. Stanzie went above and beyond to help me with a tricky commercial sink situation and helped me find some great options. Highly recommended!
I called last Monday morning to see if Christopher's Plumbing could service 3 high end faucets and David who answered the phone said he could work me into their schedule either for the next day which was Tuesday between 1-3p or Thursday between 1-3p with their plumber Rick. David made a point to tell me that he would definitely call me back later on Monday to confirm that Rick would be coming on Tuesday because he knows how important my time is and he didn't want me just waiting around. I did not get a call back on Monday so I called Tuesday morning and spoke to David. He again said he would call me back in just a bit to see if Rick would be coming that afternoon between 1-3p. I never heard anything back from David and Rick did not show up. Come around Thursday I still never got a call back from David and still did not have anyone show up to complete my repairs. Unfortunately these days the art of customer service has really taken a nose dive but for someone to make a point that they are going to call you back because they know how precious your time is and then not call back is shameful! I have seen other terrible reviews and I should have trusted my gut instinct. Terrible customer service for being a family owned company for so many years...maybe the owners are retiring and the kids are taking over and unfortunately they have never been taught the proper way to have good customer service. My recommendation, don't use these guys!