Haggart Plumbing Ltd

Rather odd experience with this small local firm. Used it because it was local. Contacted them to repair a small leak in bathroom sink. Nice young man sent out who repaired it. He also looked at our bath handles one of which was loose and the replacement of the bath panel.We received a quote to repair. We then as advised looked at companies who provided panels. We returned to their shop/office to give info about panel. The office referred to Grant and seemed unable to do anything without his authority. Grant came out to see the work to be done. We subsequently received a letter advising that due to volume of work they could not do ours. We contacted them to say that we could wait for it to be done to be advised that Grant had decided not to do the work. We asked for the reasons why and were advised agressively by a woman that Grant did not need to take on any work and did not need to give reasons. This is a rather strange attitude to customer service in the 21st Century. We certainly can’t recommend this firm.

Received first class service from this company and have now used them three times very successfully. Each time the work was 100%. Plumbing, heating and kitchen - definately 5 star. Prompt service. Would recommend this company to anyone.