Estes Park Plumbers

We really appreciate the professionalism and experience of Andre and his staff. They have always been there for us, plus they are just super nice to work with. You can' t go wrong with hiring this company for your plumbing needs, we highly recommend!!

Recently, "Mike" from Estes Park Plumbers came out to replace our leaking garbage disposal. We were happy we could get someone out the same day, even though we explained this wasn't an emergency. He completed the install in less than 45 minutes, and everything looks and works great. However, the invoice simply listed a total of $381. I asked him about breaking out parts and labor and he declined and said basically, "this is the way we do it". I've learned that the retail cost of a Badger 5 Insinkerator ranges in price from $100-200, which means they charged at LEAST $180 for less than an hour of labor. We are happy with the work done, but really question whether this charge is correct/fair. I communicated with the business about this, and after going back and forth in email over a period of almost 3 weeks, they finally gave me the same answer I was given the day of the repair, "The price is from the service book which gives menu pricing for the plumbers to charge on each project". My only conclusion is that they refuse to break out the costs for parts, labor, trip charges, or other fees and taxes. It appears the work was done in a responsive and timely way, the new disposal is working great, but I'm not happy with the answers to my reasonable questions about the charges. I would strongly recommend getting a quote from this business before having any work started. I give them two stars: one for being so responsive, and one for getting the work done satisfactorily. Without a better explanation of charges, two stars is all I can rate them. ==== Update (Oct 2018): I had contacted the Better Business Bureau (complaint #13056132) and learned that the business chose not to acknowledge or respond to my complaint. I would not recommend using this business. Update #2 (Oct 2018): I searched for this business' licensing with the State of Colorado, and learned that their license shows "Expired" as of 2/28/2015 (!). I would not recommend using this business.

We are so pleased with the service and quality of Estes Park Plumbers. They are extraordinarily responsive. They are very knowledgeable with years of experience. The staff is friendly and answers all of our questions. They do a top-notch job! We would highly recommend them for all of your plumbing needs.

Best plumber in the Estes Valley! Very talented owner (Andre) who gives an absolute fair shake to new and old customers. It's hard to find an ethical, effective, and responsive plumber -- but this won't be a concern with this company.

The absolute best plumbers in town. They are available around the clock and always do top notch work!