
- Country: USA
- State: California
- City: Sacramento
- Address: 1771 36th St, Sacramento, CA 95816, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Our sewer line collapsed. Our neighbor, who had used Jeff's Plumbing several times, contacted them. They came the same day for an estimate and began work the next day. The workers were friendly, conscientious, came when they said they would (every day of the 4 days the job took), managed to save all the small trees that were near the sewer line, cleaned the site every day, especially our neighbor's driveway. Jeff's does open replacement, not trenchless. We feel the open replacement has better results in the long run. It was necessary to tunnel under a large tree and Jeff's had to call another company to do that, which resulted in a one day delay. We were billed the bid price, despite the need to call the other company. We are very satisfied in every respect with the work Jeff's Plumbing did. I notice that the poor reviews had poor interactions with the owner and our friend confirmed that he is gruff to deal with. While we didn't deal with him ourselves I feel it is worth putting up with his gruffness because of the excellent work the company does.
I have used Jeff's Plumbing on four occasions, for my rentals and my own home. They respond quickly (sometimes in less than an hour), courteously, and have never failed to identify the problem. Most recently, they solved a water pressure issue that had beaten two other plumbers. If there were more stars, I would give them. Since there aren't, I will simply say that I recommend them highly.
July 2018 In my opinion, the most unprofessional company I have ever experienced! Stay Away! I am a tenant in a house and the landlord contracted with Jeff's Plumbing to complete bathroom plumbing and to remove an old solar water heater system on the roof. After they completed the work, the main technician said they will complete a clean up and that everything was fixed. Guess What? They broke the solar water heater system glass panel in the front yard (thousand and thousands of pieces of safety glass) and LEFT IT FOR ME TO CLEAN UP. Most companies would have put a tarp down to collect the broken glass. Also, there was insulation everywhere from the removed system too. In addition, they left a shower door, framing for the shower door and brand new plumbing parts in the house. Would a good company leave a massive mess for someone else to clean up? This is what you can expect from Jeff's Plumbing! I called their office and immediately complained. They sent a worker to clean up the mess and the first thing he asked me for was a garbage bag. He said he forgot to put items to clean up in his truck. Was he coming to a pool party? He was here for an hour and left without cleaning up the glass. Then the main technician came the following day to vacuum up the glass. He had to go to home depot to get a broom and items for the clean up (guess he was also here for a pool party). When he said he was finished, I could still pick up glass in the yard (a lot is still there) but I told him to just go out of complete frustration. The list goes on with Jeff's company and my suggestion is to never use them. Also, in my experience, they are VERY, VERY RUDE! Stay Away!
This company is amazing. Their response is fast and their guys are so kind and friendly. There prices are good too. I would highly recommend them.
Highly knowledgeable staff definitely recommend them to my family and friends