Mr Drain Plumbing

Barrett and his partner were professional, but Barrett was immediately extremely convinced about our toilet problem. I had disconnected the toilet and had it ready for removal to inspect our sewer drain for clogs, as this toilet has overflowed 3 times in the past several months. Barrett immediately diagnosed the problem as a clog within the toilet caused by calcium deposits. He surveyed 2 other Toto toilets in our house and confirmed the same problem in one of them. His prognosis was to replace the defective toilets, which were only 3 years old or newer, as they were unrepairable. I later inspected the toilet I removed and discovered absolutely no calcium obstruction. Not sure of the employment relationship of these technicians, but they voiced extreme discontent with their working schedule. Office personnel were either less than pleasant, or extremely hard to understand (French accent person for the initial call - I could not understand him or get him to understand the purpose of my call). Will not use you again.