Laser Plumbing East Tamaki

Most professional company that I have ever worked for, (I left because we relocated????)from the owners through to the employees all great people, high standards and extremely good quality workmanship. Always looking after there clients and also they employees. Laser ET will get my referral for any work done to your home or if you a plumber looking for a job.

When we urgently needed a plumber and struggled, until a client recommended we phone Laser Plumbing. Right from the first point of contact with Customer Service we received excellent service. The Customer Service operator was extremely helpful, with informing me of a plumber would call. As it was an urgent call out, the plumber Jonathon arrived on the day and to get the job done. We are a skin & laser clinic with clients coming and going, that being said Jonathon was super considerate and said he needed to make a loud noise would that be okay. We are very grateful for the exceptionally, prompt and courteous service provided. Thank you. Kind Regards Lisa Tavan Clinic Manager @ About Skin NZ Ltd

Excellent competent friendly service. Exceeded my expectations. Highly recommended.

Very organised and reasonable charges.

Sir Having owned a business myself, I know complaints come easy. I am writing to rave about your service! I don’t normally use a group trades services. But when I called KP, I knew I found the right place. Customer Service is an art form. It starts from the top, and is easily identified in the first few words of the person who answers the phone. I called to make a appointment and KP ask what worked for me! Then when my wife went into hospital, she rearranged to the first appointment in the morning. Same smile in her voice, no attitude no rush. My door bell rang at 7:30 I thought you were coming at 8:30. Jonathan said Good morning I could back if you like! Looked at my leak and explained what he would do and did it. I had some other small issues and he took care of them. Being a plumber is easy, being a professional is something few people ever achieve. It requires being able to do a task while making the customers feel engaged. It is a skill that starts at the top of an organisation and is nurtured and rewarded. If it is your hope that your company can deliver excellence,KP and Johnathan have done you proud. Please mention my compliments to them both. Please show your employees and family as well. This is what all the late nights are about, the skinned knuckles, the constant employee drama. Having move to NZ from NY I find customer service here lacking. Today LASER was Professional! Finally I asked Johnathan how was it to work at LASER, he used the word Great. Thank you we have had a rough week your service brightened my day. Tim Henry