
- Country: Canada
- State: Quebec
- City: Mont-Royal
- Address: 8145 Chemin Devonshire, Mont-Royal, QC H4P 2K6, Canada
- Store
- Monday: 7:30 AM – 5:00 PM
- Tuesday: 7:30 AM – 5:00 PM
- Wednesday: 7:30 AM – 5:00 PM
- Thursday: 7:30 AM – 5:00 PM
- Friday: 7:30 AM – 5:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: 9:00 AM – 5:00 PM
2400 Chemin Lucerne #230, Mont-Royal, QC H4N 2P7, Canada
- 4 reviews
Terrible customer experience with the technician. Slow and expensive, they charge you 100$ just to get to the location and leave. I would not recommend them at all. They charged 3 times what the competition charge without fixing the issue.
Just had the Abe Cohen company come in and so some work for us. I must just say hats off to their employee James who was punctual, polite, extremely skilled and explained all the stuff was doing. Chapeau James... you will go far with a work ethic like that and I will have no hesitation in asking for you and Abe Cohen plumbers again!
I got a fixed appointment a little less than two weeks after calling and it was not honoured - furthermore, they were not unable to send anyone for seven hours thereafter. Would not recommend.
one point for good work.....lack of 4 for the markup on parts 700% MARKUP 68$ for a 10$ coupling 700% MARKUP 46$ for 2 ft of ABS piping Gratuiitous charge of 29$ for propane, even though it was ABS tubing that was being installed. 1000% markup on ABS glue. 1$ per swab. 400% markup on coupling Overcharged an hour of labour, despite having to help the plumber for the entirely of the installation that took an hour less than what was on the bill, apart from the 30 mins they charge for transport. Plumber used 2 ft of 4" abs pipe for the repair, charged $46 for it, 46$ is the price for 2 FULL LENGTH (8ft) abs pipes. On top of it, the plumber had a short piece of ABS in his truck from a previous job for which the company surely charged the last client for the whole length. So i got charge for 16 ft worth of ABS tubing, when only two feet was used. If they would calculate fairly by length, i should have been charged around 6$ for the abs pipe, not $46, $700 MARKUP, on a portion of an item that has already been paid in full by the previous client needing 4" ABS pipe. Every single time Abe Cohen show up, no matter what material of the piping they are working with, i always get a $15 charge for SSGI ( im guessing an extra welding charge), and a $14 gas Surcharge. Essentially if one of their plumbers pulls out the torch and turns it on, that costs $30, price of a new torch and propane tank. Very strange how the plumber required a gas torch to install ABS piping which is typically glued, and no joke i got charged 1$ per swab of glue!!!!. Im guessing there is at least 50 swabs worth of glue in a container, making the markup somewhere 1000%. This is the first time i have had the bill sent to me from this company, i usually pay and discuss the bill once completed. Because i have dealt with their tendency to be unreasonable with markups, charging for propane when it was not necessary, i was a bit concerned. Upon receiving the bill, my concerns were justified. Abe Cohen has 30 day terms, but sent my grossly overinflated bill 20 days after completing the job. I have used your company many times in the past, but there is only so much gouging a consumer can take before he takes his business elsewhere.
I had such a bad experience with this company. They sent a plumber who was very rude and aggressive and nearly destroyed our bathroom. They charged us over 300$ for a change of cartridge which ultimately another plumber came and did the job, charging us $120, taxes in. We were ripped off and more than that, the inconvenience of it all was not worth it even if they did the job for free. At the end, to address this horrible nightmare with this company, they refunded us the cost of the new plumber we hired to fix their job, the refund took about 3 month of back and forth emails and playing phone tag. Horrible experience. Never again.