Professional Plumbing & Heating

5 reviews
  • Country: USA
  • State: West Virginia
  • City: Martinsburg
  • Address: 1754 Rock Cliff Dr, Martinsburg, WV 25401, USA
  • Store
Phone number
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5 Review(s)
G User
07.04.2019

I really would recommend you to call Professional Plumbing and Heating for your plumbing needs. We had a bathroom remodel and they was fast and clean when it came to the demo and installation of our new bathroom. Matt and Brad did a wonderful job. Thank you Professional Plumbing and heating.

Cindy Kassis
25.08.2018

I had a magnificent experience with this company. Everybody that I dealt with was amazing. I had a disaster at my rental property and they came to my rescue. Gretchen was an absolute angel that bent over backwards for me to make the process as easy as possible. She was an absolute angel. When I initially called I was so super stressed out but after I spoke to her I was very relieved. They came out to my property in record time and took care of the issue. The gentlemen that came out was very kind and knowledgeable. Bob and Gina are so wonderful as well. The prices are great and the service was incredible. I would highly recommend this company to anyone. May God bless Professional Plumbing & Heating. Please don't hesitate and give them a try....You will not be disappointed :) THANK YOU AGAIN!!!!!

Chris Winger
30.05.2019

Poorly ran company.Got overcharged on a service call on a gas water heater.That I downloaded manual and services myself .A.O Smith Manual was all I needed. Found online...Plumber talked more bad about the company then work. Named in other reviews btw..Which that has employ him for decades.Bad business!.Do yourself a favor .Looked around.Skip this company.

Vicki Marts
01.11.2018

I can't help but feel I was taken advantage of, being a single woman. Leonard came into my home and was as nice as can be. He talked and In fact, that's just about what I ended up paying for, conversation! He would even come down the hallway to talk to me in my kitchen. He took out my bathroom facet and replaced it with a new one. Granted, he had to cut it off, but that still only took a minute. He was in my home from 1205pm to 2:30pm. The actual "work" he performed was an hours worth. He charged me for 2 and 3/4 hours. I'll have to say, I am feeling very used by this company. There is no way this job should have cost me $249. I thought the days were gone that a woman couldn't take care of her own home without thinking she needed a man there to get the businesses to do their job without trying to rip the customer off. This experience has left me feeling very depressed and unworthy. Yes, my facet is in and working very nicely. But I would like the owner to know that Leonard does not have the proper work ethics. I would really appreciate half of my money back. This company will not get any recommendations from me, and I will gladly tell how I was made to feel. This will also be reported to the BBB. After reporting this to the BBB, and months of this company still trying to make it look like they did nothing wrong and I was just a crazy lady, they finally agreed to refund me what I asked for. That was on January 4th, 2016. Now it is April 8th, 2016 and they have not sent my refund. Don't trust this business! February, 2017, still have not seen the refund they promised me on the BBB complaint. Guess they just wanted to shut me up. Guess what.... November 1, 2018, I still have not received the refund they promised me. They could at least try to appease the customers a little. This is a pathetic company.

lisa staley
03.03.2016

Leonard talks, talks and talks. Be prepared to pay for that conversation because the hours he spends talking to you is counted in his time spent at your home. He spent 2 1/2 hours working but we got charged for 5 1/2 hours. Called to complain about the bill and his foul language. Was told owner would return my call. Still Waiting for that return call. Will not recommend

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