
- Country: USA
- State: California
- City: Carmichael
- Address: 5800 Auburn Blvd #14, Sacramento, CA 95841, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Our service tech was Matt Hoffman. He was fast and thorough. He explained everything he was doing and why. He did such a great job and our water heater works GREAT! Thank you Matt for being such a nice guy and making hot showers possible again!
My service technician Matt from Sacramento was exceptional. From the phone call to let me know he was on his way until the clean up at the end of the job he was professional, knowledgeable, and efficient. Totally an all around great experience. As this being my first time having to deal with a broken water heater I didn’t know what to expect but Matt alleviated all my concerns and I would undoubtably recommend WHO as a company anyone would feel comfortable using. Great job and thanks. Jim
Dillon was very knowledgeable and explained clearly what was going on with my old water heater. He then showed me how the new one works and explained all the safety features. I also appreciate that he told me about a couple minor plumbing issues that I had going on in my house.(faucet valves that need replacing) I’m happy that I called WHO!!
Brandon was an outstanding Technician!! He diagnosed the problem, handled the home warranty procedures, explained the entire process and what was needed. He was timely, courteous and I had my new hot water heater within a very short time. I would recommend both him and your company again! Thank you!!
Because of the values and follow through of this company, the mini-disaster we thought we had when our water heater sprung a gushing leak late on a Sunday evening turned into something very manageable and easily dealt with. The entire process was wrapped up in far less than 24 hours and we have every confidence that we received top notch service and a quality water heater. It was so assuring to have someone answer the phone when we were in the midst of the confusing mess. (Thank you, Sol.) And then Dillon did a wonderful job for us with the installation. Thank you Dillon and thank you Waters Heaters Only!